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Mr. H. Thomas McGown, the President & CEO of Broadway Services, Inc. founded the company in 1982 and has successfully managed its growth for the past 25 years. He has held senior management positions for over 35 years with experience in both the receiving and delivery of contract management support services. He has the unique combination of healthcare and private business experience. He was the Senior Manager of Production in Central Maryland with General Electric before joining The Johns Hopkins Hospital.
Prior to Broadway Services, Inc., Mr. McGown held various positions with Johns Hopkins Hospital including Acting Vice President of Human Resources, and Vice President of Central Services. These two executive healthcare positions provided Mr. McGown the necessary experience to succeed with Broadway Services. He learned the tradition and high quality culture of Johns Hopkins Hospital while managing the various support services functions including Housekeeping, Dietary, Security, Parking, Transportation and Materials Management.
Mr. McGown built the company based upon two principles: “The customer is always right” and “Where quality service and quality people matter.” Based upon these principles, Broadway Services has grown to a 50 million dollar company. This growth has been accomplished by developing a strategic plan that combines new service lines, geographical area expansion, planned acquisitions, and new business marketing on a regional basis.
Mr. McGown has served on the Board of Directors of the East Baltimore Medical Plan, the Johns Hopkins Federal Credit Union, Maryland Hospital Laundry, and Broadway Development Corporation. He is currently serving on the Board of Directors of the Joanne Rockwell Memorial House, the Piney Branch Golf & Country Club and Broadway Services, Inc. He has been the chairman of the Columbus Day Golf Classic Committee that benefits the Joanne Rockwell Memorial House that has raised over $1,000,000 over the past 21 years. He has been active in the Boy Scouts of America, Junior Achievement, and Parents Anonymous of Maryland. He is a member of the Maryland Chamber of Commerce, the Baltimore Chamber of Commerce, and other professional organizations.
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Peter Seidl became Vice President of Finance, Chief Financial Officer, and Secretary/Treasurer of Broadway Services, Inc., in 2001, after being Corporate Controller for twelve years. He has more than 25 years of progressively responsible experience in the finance and accounting fields. He is responsible for administering and determining policy for the Financial Planning and Treasury Functions. He is also responsible for the Information Technology Department, where he has been instrumental with the selection and integration of software for Human Resources, Payroll and Accounting.
Mr. Seidl’s background in all facets of financial management has helped Broadway Services grow into a $50 million corporation. He keeps abreast of all regulations and standards to assure compliance with government/regulatory agencies, and provides forecasting for adequate cash and liquidity so that operating and capital planning and expenditure needs can be met.
Mr. Seidl is a University of Baltimore graduate with a Masters of Business Administration, Masters of Science in Taxation, and is a Certified Public Accountant in the state of Maryland. He is a member of the American Institute of Certified Public Accountants and the Maryland Association of Certified Public Accountants.
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Barbara M. Pettit is currently Vice President of Human Resources for Broadway Services. Ms. Pettit is accountable for the effective administration, implementation and development of BSI’s human resources programs which include: recruitment, wages, benefits, records, employee relations, policies and procedures, training, etc. Ms. Pettit brings over 25 years of experience in the field of human resources.
Prior to joining Broadway Services, Ms. Pettit served as employee relations’ manager for the Johns Hopkins Hospital and University. Her responsibilities included the administration, guidance and interpretation of employee/labor relations, compensation, benefits and other employment related matters. She also participated in contract negotiations with 1199E and was instrumental in assisting with the development of a union avoidance workshop for managers in the Institution’s non-unionized areas. While at Hopkins, Ms. Pettit also served in the capacities of compensation analyst and communications specialist in the Human Resources Department.
Ms. Pettit’s background also includes serving as director of personnel for the Baltimore Council of Equal Business Opportunities (CEBO) and several years as a public school teacher in Washington, D.C. She is a member of the Chesapeake Human Resources Association, the Society for Human Resource Management and several other professional organizations. She is currently serving on the Board of Directors of Meals on Wheels of Central Maryland.
Ms. Pettit is a graduate of Howard University, Washington, D.C. with a Bachelor’s degree in Education and is a member of Alpha Kappa Alpha.
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John G. Blouse has been associated with Broadway Services for more than 20 years. Currently, Mr. Blouse is responsible for several operating divisions and has assisted in the successful development and start up of many major projects and new divisions within the company.
Previously he held senior management positions at both The Johns Hopkins University and the Johns Hopkins Hospital. Mr. Blouse also had a ten-year distinguished medical career with the United States Navy and Marine Corps. He was honored with the highest commendation from the United States Navy and Marine Corps for carrying out his duties of providing primary medical administrative and supply support to all units of the 3rd Marine Division and the Camp Butler Bases in Okinawa and Japan during the Vietnam conflict.
Mr. Blouse holds a degree in Hospital Administration and is a graduate of the United States Navy Submarine School, Basic Hospital Corpsman (Licensed Practical Nurse), School of Pharmacy, School of Radiology, and Field Medical Service School.
This unusual combination of business and medical background training has proven to be an invaluable asset to Broadway Services.
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Robert Biemiller serves as the Vice President for Broadway Services’ Security, which includes the Silver Star Security Division and the Broadway Services Security Division. Mr. Biemiller served 22-years with the Baltimore Police Department where he held all ranks up to, and including, Colonel/Chief of the Patrol Division. Following his retirement from the Baltimore Police Department he was recruited by the Maryland State Police to serve as Chief-of-Staff for the Superintendent of the State Police. He spent five years with the Maryland State Police before joining Broadway Services in November of 2007.
Mr. Biemiller is a results-oriented Career Law Enforcement Professional with successful, innovative, and progressive experience in the complete range of Police/Security Operations and Administrative functions. He has had full accountability for numerous field commands exceeding 200 officers and overall responsibility for all Patrol Operations with over 2600 officers. A high-energy, hands-on police executive with proven expertise and extensive knowledge in modern principles and techniques of police management, organization design, resource deployment, crime prevention, interdiction, intelligence, patrol, investigations, executive protection, and all departmental administrative functions for a major metropolitan police department.
With a management-through-motivation style, based on training, encouragement and support, he has been able to consistently outperform peer groups, leading to a career of promotional assignments to positions of greater responsibility. This management style has fit perfectly at Broadway Services, Inc. where our employees’ feelings of self-worth have translated into increased productivity, teamwork, and dedication to the work at hand.
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Donald F. Kelly is Vice President of the Environmental Services Division of Broadway Services. Mr. Kelly holds a Bachelors degree from Georgetown University and a Masters of Business Administration degree from the Sellinger School of Business at Loyola College. After a three-year active duty tour as a U.S. Air Force officer, Mr. Kelly joined American Management Services, a national provider of health care housekeeping management.
Mr. Kelly’s first assignment was to be a supervisor at the Johns Hopkins Hospital. He was promoted soon thereafter as Director of Housekeeping at JHH, then Crothall-American’s largest account. He was next promoted to be an Area Manager where he was responsible for Housekeeping and Laundry Management at numerous Crothall-American health care accounts throughout the Mid-Atlantic Area. In the mid to late 1980’s, Mr. Kelly served as an Assistant Vice President at the Harvard Medical School’s affiliated Brigham and Women’s Hospital where he was responsible for support services including, housekeeping, telecommunications, safety, clinical engineering, maintenance and design and construction.
In 1988, Mr. Kelly joined Broadway Services, Inc. and was promoted to Vice President in charge of the Housekeeping, Environmental Services and Facility Management divisions. These divisions grew in revenue from $3 million in 1988 to over $17 million in 2008 and currently are multi-state operations providing services to the health care, commercial, industrial, educations and entertainment sectors.
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Thomas J. McNamee, the Vice President of Training and Development, has held a Senior Management position for over twenty-five (25) years with two of the largest Facilities Management firms in the country.
Mr. McNamee’s experience in housekeeping operations was obtained in large metropolitan hospitals in several states including several years as Director of Housekeeping at the nationally recognized 1100-bed Johns Hopkins Hospital in Baltimore, Maryland. His duties and responsibilities included establishing and monitoring quality control and project scheduling programs, management and supervisory development, staffing and resource analysis, and fiscal and financial planning. He has also served as a consultant in the establishment of a privately owned janitorial and carpet cleaning company and has consulted with the national leader in quality assurance systems in the janitorial cleaning business.
Mr. McNamee developed the All Brite Housekeeping Management software system which was purchased by the Marriott Corporation in 1988 and which is now operational in over 350 locations. He joined Marriott in 1988 as Vice President of Program Development and Training and developed their Facilities Management operating procedures and manuals, management and hourly training programs, and software based quality control, project scheduling, staffing analysis, budget and control and linen management systems.
Mr. McNamee’s educational background includes a Bachelor of Arts Degree in Business Administration from Loyola College in Baltimore, Maryland. He is also certified through the Environmental Management Association for Health Care Facilities and is a member of the American Society for Healthcare Environmental Services.
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