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Exceptional Customer Service begins with providing quality services. This is the mission of Broadway Services, Inc. We exceed expectations and establish a highly motivated team following Total Quality Management and Continuous Quality Improvement principles.
Building a Positive Work Environment begins with taking care of your employees and treating them fairly and with respect. Excellent communication skills along with building an effective team environment ensure service excellence.
Overcoming Negativity emphasizes identifying the cause and dealing with it promptly and not simply ignoring it hoping it goes away.
The Human Resources Series focuses on mandated training in Sexual Harassment and the review of Human Resources Policies & Procedures.
Sessions are scheduled during days, evenings and weekends to best accommodate the needs of operations.
All sessions are highly interactive utilizing group discussions, problem-solving exercises and role playing to allow for information sharing and increased learning.
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